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EcoFlow Solar Generator EcoFlow RIVER 2 Pro + 220W Solar Panel
EcoFlow Solar Generator EcoFlow RIVER 2 Pro + 220W Solar Panel
EcoFlow Solar Generator EcoFlow RIVER 2 Pro + 220W Solar Panel
EcoFlow Solar Generator EcoFlow RIVER 2 Pro + 220W Solar Panel
EcoFlow Solar Generator EcoFlow RIVER 2 Pro + 220W Solar Panel
EcoFlow Solar Generator EcoFlow RIVER 2 Pro + 220W Solar Panel
EcoFlow Solar Generator EcoFlow RIVER 2 Pro + 220W Solar Panel
EcoFlow Solar Generator EcoFlow RIVER 2 Pro + 220W Solar Panel
EcoFlow Solar Generator EcoFlow RIVER 2 Pro + 220W Solar Panel

EcoFlow RIVER 2 Pro + 220W Solar Panel

  • Vendor
    EcoFlow
    Sale price
    $949.00
    Regular price
    $1,248.00 You save 24%
    Unit price
    per 
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    Availability:

    Estimated Arrival: Between Apr 20 and Apr 22. *ETA to USA Only

    Shipping & Returns: FREE Shipping to lower 48 states

    Description

     

    EcoFlow RIVER 2 Pro + 220W Solar Panel


    The EcoFlow RIVER 2 Pro Solar Generator, when combined with its 220W collapsible solar panel, offers an innovative solution for sustainable, mobile energy. Engineered for optimal performance, this solar-driven generator seamlessly converts sunlight into readily available electricity, ensuring you have power wherever and whenever you need it. 

     

    The EcoFlow RIVER 2 Pro boasts an impressive storage capacity, ideal for emergencies and leisure activities such as camping or open-air events. When combined with its 220W solar panel, this portable generator experiences rapid charging under optimal sunlight conditions.

     

    This duo guarantees a dependable and sustainable energy supply, decreasing reliance on non-renewable resources and fostering a green way of life. Whether you are in a remote location, experiencing a power interruption, or just enjoying the outdoors, the EcoFlow Solar Generator, paired with its 220-watt solar panel, offers both comfort and the confidence of having eco-friendly power readily available.


    EcoFlow RIVER 2 Pro Portable Power Station

    LARGE CAPACITY: 
    The EcoFlow RIVER 2 Pro is a portable power system that provides reliable, clean, and renewable energy. Whether you need backup power at home or want to power up your tailgate party. It's one of the most versatile portable power stations available and sets a new standard for battery-powered generators. With a capacity of 768Wh and an output of 800W, it's compatible with a wide range of devices, so you can stay powered up for hours, no matter where you are.

     

    SOLAR CHARGING:
    The EcoFlow River 2 Pro Portable Power Station is a cutting-edge device that can revolutionize the way we power our lives. This portable battery can charge using solar energy, which can provide up to 1.8 kWh of power per day. This means that the River 2 Pro can be recharged using the sun's energy, which is a completely renewable and sustainable source of power. Also, the River 2 Pro can provide power for a variety of devices, including laptops, phones, and even small appliances. This power station is an ideal solution for people who are looking to reduce their reliance on traditional energy sources and live a more eco-friendly lifestyle.




    FASTEST RE-CHARGE 0-100% IN 70 MIN:
    The EcoFlow River 2 Pro Portable Power Station is designed to provide users with fast and efficient charging capabilities. RIVER 2 Pro can be charged from a regular AC outlet from 0-100% in just 70 minutes! This means that users can quickly and easily recharge the River 2 Pro, ensuring that they have access to the power they need at all times. Whether you're on the go, traveling, or camping, the fast recharging time of the River 2 Pro makes it an ideal choice for those who need reliable and efficient power. Plus, with its compact and portable design, the EcoFlow River 2 Pro can be taken with you wherever you go, so you never have to worry about being without power again.

     

    SAFE AND EFFICIENT:
    The EcoFlow River 2 Pro Portable Power Station is not only an efficient and convenient source of power, but it is also one of the safest options on the market. This is due to its use of an LFP battery, which is known for its safety and reliability. LFP batteries are much less prone to thermal runaway, which is a common issue with other types of batteries. Additionally, the LFP battery used in the River 2 Pro is designed to last up to 10 years, providing users with long-lasting and dependable power. This means that you can rely on the EcoFlow River 2 Pro for years to come, without worrying about battery failure or safety issues. Overall, the use of an LFP battery makes the River 2 Pro one of the safest and most reliable portable power stations available.


    POWER 80% OF HOME APPLIANCES: 
    With its impressive X-Boost output, this portable power station can provide up to 1600W of power, making it possible to run a wide range of home appliances, from refrigerators to power tools. The EcoFlow River 2 Pro is a powerful and reliable portable energy solution that can make your life easier and more convenient.

     

    5-YEAR WARRANTY:
    Unlock an extended 5-year warranty for worry-free experience.

    EcoFlow 220W Solar Panel Bifacial 

    TWO IN ONE:  
    EcoFlow’s 220W Bifacial Portable Solar Panel
    is two in one. With a 220W primary side, and a 155W side on the back for ambient light, you can capture up to 25% more solar energy and charge your portable power station even faster. 

     

    TEMPERED GLASS. BUILT TO LAST:
    The thin, one-piece tempered glass design makes it five times tougher than comparable panels, it can withstand heat up to 300°F too. Safe to say it can withstand the elements. .

     

    COMPACT and PORTABLE:
    It’s a portable solar panel designed from the ground up to be compact. 10% smaller than comparable 220W panels, it saves space with thinner tempered glass, and less surface area required for the same input. 

     

    KICKSTAND CASE: 
    It comes with its own carry case so you can take it anywhere. Once you arrive at your destination, simply unfold it and use it as a kickstand to get your sun exposure just right. 

    WATERPROOF: 
    EcoFlow has raised the bar with this panel. It's completely water and dust-tight. Rain, wind or shine, your panel is safe with an IP68 waterproof rating

    *Please NOTE: Free Shipping is only applicable to orders for the US mainland states.


     RIVER 2 Pro Portable Power Station


     



    Charge RIVER 2 Pro from 0-100% in 70 mins

    The RIVER 2 Pro has surpassed the industry standard for charging speed by achieving a complete charge in just 70 minutes. That is 27% faster than the previous generation and an astounding 5 times quicker than other portable power stations on the market. With the RIVER 2 Pro, you can conveniently pack your bags while it fully charges, ensuring that you're always prepared for impromptu trips.

     

     
    EcoFlow RIVER 2 Pro is Safe For Up To 10 Years Of Use

    LiFePO4 Battery Chemistry

    With upgraded long-lasting LFP battery chemistry at its core, charge and empty the EcoFlow RIVER 2 Pro over 3000 times. That's pretty much 10 years of everyday use and 6x longer than the industry average. With LFP cells, RIVER 2 Series is safe, durable, and highly efficient, even in warm temperatures.


     

     The First Portable Power Station That Is TÜV Rheinland Certified

     RIVER 2 Pro is a cut above the rest as the first portable power station in the world to get certified. With it's high safety standard, the TÜV Rheinland certification means the security and reliability of RIVER 2 Pro is guaranteed.


     
    Charge the EcoFlow RIVER 2 Pro Anywhere and Anytime

    4 Ways to Charge

    The EcoFlow River 2 Pro portable power station can be charged using four different methods, providing versatility for different situations. AC outlet charging is the most common and efficient way to charge the power station. Simply connect the AC adapter to an outlet and plug it into the charging port on the power station.


    Solar charging is ideal for outdoor activities, camping and emergencies. With the optional solar panel, users can harness the power of the sun to charge the power station. Car charging is great for on-the-go charging while on a road trip or tailgating. Simply connect the car charger to the 12V socket in your car and plug it into the charging port on the power station.


    Finally, the EcoFlow River 2 Pro can also be charged through USB-C charging, which is convenient for those who have a USB-C charger and want to charge the power station while on the move. Overall, EcoFlow  provides users with flexibility and convenience to charge the EcoFlow River 2 Pro in any situation.

    EcoFlow Solar Generator RIVER 2

    The EcoFlow Solar Generator River 2 Pro  is the perfect solution for those seeking an easy-to-use and independent solar power system. It's versatile enough to take on camping trips, RV adventures, or even to power your home essentials. With its stable, durable, and reliable energy, you can have peace of mind knowing you have a green energy source at your fingertips. 

     


    RIVER 2 Pro Solar Generator produces up to 1.8kWh daily, which means sufficient power to run your essential home appliances smoothly for almost half a day. Sudden power outages? You'll always be ready. Using RIVER 2 Pro Solar Generator every day decreases your whole-year carbon emissions by about 143kg. That's like planting 8 trees in a year!*

     

    Smart Battery Management and X-Boost Technology Up To 600W

    The state-of-the-art Battery Management System (BMS) constantly monitors the voltage, current, and temperature of RIVER 2 Pro with multiple aspects of protection, extending its life to the max.

    RIVER 2 Pro has an AC output of up to 300W. Need to power a blender or desktop? Crank it up to 600W with X-Boost mode to run up to 99% of consumer electronics.

     

    Control From Anywhere, Take Anywhere, And Built To Last

    Use the EcoFlow app to control and monitor the EcoFlow RIVER 2 Pro even from afar. View charging levels, customize settings, and adjust charging speeds, all from the convenience of your phone.

    With a compact portable design, taking travel-friendly power off-grid has never been this easy. With a light-weight that's 30% lighter than the previous generation, RIVER 2 Pro is ready to power all your outdoor adventures.

    With one of the most extended warranties in the industry, the RIVER 2 Pro go's the extra mile to give you peace of mind.

     

     

    Ultra-Fast Home Backup Switchover

    <30ms EPS Auto-Switch

    With a switchover speed of less than 30ms, you won't even know the power was down. Use RIVER 2 Pro as an emergency power supply for outages to keep essentials running. 

     


     


    EcoFlow Accessories 


     

    ECOFLOW ACCESSORIES: THE BEST ADD-ONS FOR YOUR PORTABLE POWER STATION

    Looking to enhance the functionality of your portable power station? EcoFlow has amazing accessories to optimize your power station's performance and make it even more versatile and convenient to use. Whether you need extra charging cables, solar panels, carrying cases and protective covers, EcoFlow has a wide range of high-quality accessories that are sure to meet your needs. 

     

    Browse EcoFlow Accessories

     

    What Can It Power?

      

    What Can It Power? A RIVER 2 Series Comparison



     

       


    Specs


    EcoFlow RIVER 2 Pro Specifications

    BATTERY
    Capacity 768Wh
    Battery Chemistry LFP (LiFePO4 Battery)
    Cycle Life
    80% + capacity after 3000 cycles

     

    INPUT PORTS
    Solar Input 11-50V 13A, 220W Max
    AC Input
    100-120V~50Hz/60Hz, 940W Max
    Car Input

    12V/24V, 8A, 100W Max


    OUTPUT PORTS
    USB-C Input/Output
    5/9/12/15/20V 5A, 100W Max
    DC Output

    12.6V, 10A/3A/3A, 126W Max

    AC Output
    Pure Sine Wave, 800W total (surge 1600W), 120V ~ 50Hz/60Hz
    USB-A Output

    5V, 2.4A, 12W Max

    DC5521 Output

    12.6V, 3A, 36W Max


    Car Input

    12V/24V, *A, 100W Max

     

     TEMPERATURE
    Discharge Temperature 14°F to 113°F
    Optimal Operating Temperature

    68°F to 86°F

    Charge Temperature

    32°F to 113°F

    Storage Temperature

    14°F to 113°F (68°F to 86°F is best)

     

     

    NET WEIGHT 17.2 lbs
    DIMENSIONS
    CONNECTION

    Wi-Fi and Bluetooth

    MAX DEVICE(S) Power Supported by W-Boost

    600W

     

    Please Note:

    1. Using RIVER 2 Pro six times a week, 3000 full 100% cycles will last 9.6 years until it drops to 80%.
    2. BMS includes over-voltage, overloading, over-temperature, short circuit, low-temperature, low voltage, and overcurrent.
    3. When charging and discharging at high wattage, RIVER 2 Pro may make a noise up to 62db.

    220W Solar  Panel Specs


    Dimensions Folded

    32.3 x 72 x 1 inches ( 82 x 183 x 2.5 cm)

    Dimensions Unfolded

    32.3 x 72.0 x 1 inches ( 82 x 183 x 2.5 cm)

    Weight of Solar Panel 20.9 lbs (9.5 kg)
    Weight of Solar Panel with Kickstand Case 30.9 lbs (14kg)
    Rated Power 220W Front Side/155W Rear Side
    Connector Type MC4
    Short Circuit Current 13A (Imp 12.0A) Front Side/ 8.8A (Imp8.4A) Rear Side
    Efficiency 22-23%
    Open Circuit Voltage

    21.8V (Vmp 18.4V)

    Cell Type

    Monocrystalline Silicon

    Bifaciality Coefficients 70% +/- 10%

    FAQ 

    EcoFlow RIVER 2 Pro FAQ

     

    Q: What kind of fast charging does RIVER 2 support?
    A: PD2.0/3.0

     

    Q:  Can I take the RIVER 2 Series on a flight?
    A: No

     

    Q: What is the battery cell chemistry of the RIVER 2 Series?
    A: RIVER 2 Series models have LFP battery chemistry. This allows RIVER 2 Series models to charge and discharge around 3000 times (approximately 10 years of use) before its battery capacity drops to 80%.

     

    Q:  What is the operating temperature range of the RIVER 2 Series?
    A: Optimal Operating Temperature (C): 20°C ~ 30°C

         Charging Temperature (C): 0°C ~ 45°C
         Discharging Temperature (C): -10°C ~ 45°C
         Storage Temperature (C): -10°C ~ 45°C 

     

    Q: How many solar panels can be used to charge RIVER 2, and what is the solar input?
    A: RIVER 2 : 11-30V 8A, 110W Max RIVER 2 Max & RIVER 2 Pro : 11-50V 13A, 220W Max

     

    Q: What is the difference between RIVER series and RIVER 2 Series?
    A: Faster charging speeds / Battery cells upgraded from NCM to LFP Warranty extended to 5 years More affordable

     

    Q: Does the RIVER 2 Series support dual charging?
    A: No, RIVER 2 Series models do not support dual charging.

     

    Q: What connection methods does the EcoFlow app support?
    A: Supports Wi-Fi and Bluetooth connections.

     

    Q: How much does the RIVER 2 weigh?
    A: Approximately 7.7 lbs

     

    Q: What is the RIVER 2's input power and how long does it take to fully charge?
    A: RIVER 2: 1. AC Charging: X-Stream 360W fast charging 0%-100% in 1 hr 2. Solar Charging: 110W fully charges in 3-6 hrs 3. Car Charging: 100W fully charges in 3 hrs 4. USB-C Charging: 60W fully charges in 5 hrs

    RIVER 2 Max: 1. AC Charging: X-Stream 660W fast charging 0%-100% in 1 hr 2. Solar Charging: 220W fully charges in 3-6 hrs 3. Car Charging: 100W fully charges in 6 hrs 4. USB-C Charging: 100W fully charges in 6 hrs

    RIVER 2 Pro: 1. AC Charging: X-Stream 940W fast charging 0%-100% in 1.17 hr 2. Solar Charging: 220W fully charges in 4.5-9 hrs 3. Car Charging: 100W fully charges in 9 hrs 4. USB-C Charging: 100W fully charges in 9 hrs

     

    Q: What is the output power of RIVER 2?
    A: RIVER 2: 1. AC Output: Pure sine wave, Total 300W (Surge 600W) 2. DC Car Adapter Output: 12.6V, 8A, 100W Max 3. USB-A Output:  5V, 2.4A, 12W Max Per ports, Total 24W 4. USB-C Output:  5/9/12/15/20V, 3A, 60W Max

    RIVER 2 Max: 1. AC Output: Pure sine wave, Total 500W (Surge 1000W) 2. DC Car Adapter Output: 12.6V, 10A/3A/3A 126W Max 3. USB-A Output:  5V 2.4A, 12W Max Per ports, Total 24W 4. USB-C Output:  5/9/12/15/20V, 5A, 100W Max

    RIVER 2 Pro: 1. AC Output: Pure sine wave, Total 800W (Surge 1600W) 2. DC Car Adapter Output: 12.6V, 10A/3A/3A 126W Max 3. USB-A Output:  5V 2.4A, 12W Max Per ports, Total 24W 4. USB-C Output:  5/9/12/15/20V, 5A, 100W Max

     

    Q: Do RIVER 2 Series models support an Extra Battery?
    A: No, they do not support an Extra Battery.

     

    Q: What is the capacity of the RIVER 2 Series batteries?
    A: RIVER 2:256Wh

    RIVER 2 Max:512Wh

    RIVER 2 Pro:768Wh

     

    Q: What is the waterproof rating?
    A: IP20

     

    220W Solar Panel FAQ

     

    Q) Does the Bifacial Solar Panel generate a full 220W of power?
    A) In most cases, it is normal for a solar panel not to deliver its full nominal power. Some of the reasons why this happens, as well as some suggestions for getting closer to the nominal power figure, are given below. 1. Light Intensity. The amount of light shining on the panel will result in fluctuations to the power output. You are more likely to achieve nominal power output figures closer to those obtained under test conditions when using the product on a clear day during the midday sun, than when using the product in the morning or later in the afternoon. Weather conditions will also affect the amount of sunlight that shines on the panel. For example, you are much less likely to achieve the figures for nominal power in hazy, cloudy or rainy conditions. 2. Surface Temperature. The temperature of the solar panel surface will also affect the amount of power generated. The lower the surface temperature of the panel, the more power will be produced. For example, solar panels generate more power when used during the winter than during the summer, and this is completely normal. Solar panels generally reach temperatures close to 60°C (140°F) during summer. This reduces nominal power by 13%, despite the higher levels of light shining on the panel. 3. Sunlight Angle. In optimal light conditions, the sun’s rays should remain perpendicular to the surface of the panel for best performance. Power output is only marginally impacted by sunlight hitting the panel within 10° either side this 90° angle. 4. Panel Shading. The surface of the solar panel should not be shaded during use. Shading caused by shadows, foreign objects and glass can all greatly reduce power output. Performance Issues Caused by Malfunctioning Panels: If the panel still isn’t generating power or its output remains far below expected nominal power figures after addressing the issues above, there may be an issue with the panel itself. Please contact Customer Support for assistance.

     

    Q) How much power can the 220W Bifacial Solar Panel generate under normal conditions?
    A) This depends first and foremost on weather conditions. Generally speaking, on a clear day with no clouds in the sky, sunlight hitting the panel at a 90° angle usually generates 160W–180W of power in the 220W panel. (Current light conditions are normally 800W–900W/m2 (74.3W–83.6W/ft2) with a panel temperature of 50°C (122°F) under test conditions. Nominal power ratings are based on 1000W/m2 (92.9W/ft2) in AM1.5 conditions with a panel temperature of 25°C (77°F) under test conditions. Power output figures close nominal values were normally observed in the midday sun during the winter.)



    Q) What should I know about the operating temperature, storage and use of the 220W Bifacial Solar Panel?
    A) The operating temperature of the Bifacial Solar Panel is -20°C–85°C (-4°F–185°F). The panel should be folded into its original shape and stored in its Protective Case (Kickstand), which provides sufficient protection for the product. To extend the service life of the panel, ensure that the product is not exposed to external forces/impacts when not in use. The solar panel itself is made of glass and must not be dropped, pierced, bent, or sat on. These actions may break the glass and render the panel unusable. Any such damage will not be covered by the free warranty.


     

    Q) The 220W Bifacial Solar Panel has two sides. How can I tell which side is which, and how can I optimize power generation using the rear side of the panel?
    A) The front side of the Bifacial Solar Panel has a junction box. This side of the panel generates power by being positioned perpendicular to the sun’s rays. Since the rear side of the panel faces away from the sun, it does not generate electricity in the usual way. Generally speaking, the rear of the panel uses ambient light to increase the overall performance of the product by up to 5%-25%. This figure is higher if mirrors are used, or when ambient light levels are high. Using the product with the rear side of the panel facing the sun generates 80% of the power when compared to using the front side. Using the panel in this way does not have a negative effect on the product.




    Q) Can I use non-EcoFlow branded power station with the 220W Bifacial Solar Panel? 
    A) Yes, but only certain types. The power station used must be compatible with MC4 standards in order to work properly. In addition, other brands of power station may not offer the same levels of compatibility as EcoFlow-branded power stations, may have lower nominal power ratings, and may not offer the same levels of performance.


    Q) Can I connect both 110W and 220W Bifacial Solar Panels together in series?
    A) Yes, but this is not recommended. While the voltages of the two panels are identical, the current ratings are not. This means that when the panels are connected in series, the current will be limited to that of the 110W panel and the full performance potential of the 220W panel cannot be released, resulting in a 1+2<3 scenario. Please purchase panels of the same size if you intend to connect multiple panels in series.

     

    Q) Can I connect 220W Bifacial Solar Panels in parallel?
    A) Yes, but this is not recommended. 220W solar panel have a maximum current rating of 12A. Though these panels can be connected in parallel, DELTA and RIVER series power stations only support a maximum current of 12A. Parallel connections increase power output by doubling the current, but connecting the panels in this way would result in a 1+1=1 scenario whereby the current is limited to 12A by the connected devices. We do not recommend connecting the panels in parallel, unless you use a different brand of power station with an input current of 20A or above. 

     

    Q) What should I do if my solar panel isn't charging my portable power station?
    A) 1. Please note that solar panels must be placed outdoors. They cannot charge a power station if placed indoors without exposure to sunlight.

    2. Check whether there is a connection issue and then try again.

    3. Confirm whether the input voltage and amperage match the specification of the portable power station. Also, check whether the positive and negative terminals are connected in reverse.

    4. Check the display for error prompts and resolve the issue accordingly.

    5. Third-party cables longer than 3 meters should have a wiring harness with a diameter of 6.5 mm and a wire diameter of 4 mm², otherwise there will be no input power on the display screen.

    6. If the solar panel still does not work properly after trying the above steps, connect the portable power station to a car outlet using the XT60 port. Contact after-sales for help and send a video of the steps you have carried out. 

     

    Q) Why does the solar panel have such a low output?
    A) Charging power is affected by the strength and angle of the light. To increase output power, choose a time of day when the sunlight is strongest (hours around noon), and keep the solar panel positioned 90° to the sun. Try not to use the solar panel on cloudy days or in shaded areas.

     

    Q) What do you need to pay attention to when storing solar panels?
    A) When storing the solar panels, be careful to fold the solar panels and then put them in the bag with the junction box and wiring harness facing upward.

     

    Q) What do I need to pay attention to when using solar panels?
    A) 1. The operating temperature range of the solar panels is -20 to 85°C (-4 to 185°F). Handle them gently during use, and avoid dropping, puncturing, or bending them.

    2. Do not use solar panels on cloudy or rainy days. It is not recommended to use solar panels when light levels are low, because the input power is very low.

     

    Q) Do EcoFlow power stations work with third-party solar panels?
    A) Yes, if the solar panel (1) has MC4 connectors and (2) has an output amperage, voltage, and wattage that the EcoFlow portable power station can support.

     

    Q) Do EcoFlow solar panels work with third-party products?
    A) Yes, if they (1) can connect via an MC4 connector and (2) can support the amperage, voltage, and wattage that an EcoFlow solar panel outputs.

     

    Q) How should I use the solar panels?
    A) 1. Get the most solar power by facing your panel perpendicular to the sun without obstructions like trees or glass in between.

    2. Use the carrying case to set your solar panels at an angle when the sun is lower in the sky (early morning or late afternoon), and lay them flat in the hours around noon.

    3. Solar panels are most effective when the sun is high in the sky.

     

    Q) What are the solar panels made from? What is their waterproof rating?
    A) They’re made from monocrystalline silicon which is more efficient than polycrystalline. New materials like EVA and ETFE protect against high temperatures, corrosion, sunlight, as well as damage, which ensures that they can be used outdoors for long periods. They have a waterproof rating of IP67 and are also resistant to dust and UV rays.

     

    Q) EF 110W Solar Panels Output Power?
    A) 1. The solar panel's output power is about 80% of the rated power in strong, vertical sunlight. For example, a 110W solar panel has an output power of around 90W.

    2. In partially cloudy weather, approximately 20-30W.

    3. 5-10W in cloudy weather.

    4. Raining/evening: 0W

    When the current input power of the solar panel is very low, charging with solar power is not recommended. The standby power consumption may be higher than the input power, causing the battery voltage to leak and damage the battery.

     

    Shipping and Returns

    Order Confirmation:

    As soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

    Order Shipment:

    If your order is in stock and we process the charges to your credit card, it will ship within five business day ( most orders are sooner) from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at support@PortablePowerPlus.com

     

    Cancellations:

    We want you to be HAPPY! Please reach out prior to ordering so we can help you make a great purchase decision.  We are proud to offer FREE SHIPPING to our customers but if you decide you no longer want your item after it has shipped, you can request a full refund within 24 hrs after placing your order. If you request a cancellation after 24 hrs and before delivery, you will be charged a 25% restocking fee and a transaction fee (2.6% for credit card users, 3.6% for PayPal users, and 2.9% for Shop Pay users) plus shipping for delivery and return. Orders purchased greater than 30 days can not be cancelled. 

    Returns:

    Returns are accepted within 30 days  of the item being delivered. Return service is only available for US orders. You must be in possession of the order items.  Please call us at 980-758-0075 or email  support@PortablePowerPlus.com to register return and receive an RMA (return merchandise authorization) number and directions for the return. NO RETURNS WILL BE ACCEPTED WITHOUT AN RMA. You may be charged a 25% restocking fee, delivery fee may be deducted from your return, and you may be responsible for shipping your return, based on individual manufacturer policies. Please reach out to us if you have questions prior to purchase.  

     

    When shipping your return

    Product must be in original packaging and include all manuals and accessories
    Please provide your invoice with the return. Write your unique RMA on your invoice as well as the return shipping label ( MUST be clearly marked on the outside of the package) You must ship within 5 days of receiving your RMA number

     

    Damages:

    Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery.  If your item(s) do arrive damaged, please send photos to support@PortablePowerPlus.com along with detailed description.W e will work with the manufacturer to get a replacement sent as soon as possible. If you choose to not accept the replacement you will be responsible for the shipping both ways as well as the restocking fee of 25%. Please note we must be notified within 30 days otherwise you will have to go through the manufacturer’s warranty for replacement. 

    Shipping and return policies will vary by manufacturer.

     

    Refunds:

    After your return is received and processed, we will issue your refund within 14 business days, and you will be notified with an email once your order is refunded.
    If you don't receive the refund after 14 business days, please contact us at support@PortablePowerPlus.com

     




     


       
     

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