Shipping Policy
Free Shipping Storewide
- We offer free shipping on all orders to the continental United States.
- Oversized or overweight products may incur additional shipping charges, however this is very rare.
Shipping Address Policy
- Please ensure the shipping information provided at checkout is accurate.
- We are not responsible for losses, damages, or delays caused by incorrect shipping information.
- A physical address is required. We do not ship to P.O. Boxes or APO/FPO/DPO addresses.
Shipping Destinations
- We ship to any location within the continental United States.
- We do not currently ship to:
- Alaska, Hawaii, or Puerto Rico.
- American Samoa, Micronesia, Guam, Marshall Islands, Northern Mariana Islands, or U.S. Virgin Islands.
- Any location outside of the United States.
Your Order Confirmation
- You will receive an order confirmation email immediately after placing your order.
- This confirms that we have received your order and your payment method has been pre-authorized.
Shipping Time For Your Order
- In-stock items are processed within 1-3 business days.
- Average shipping transit time is 2-7 business days from the shipment date.
- Total shipment time (processing + transit) typically ranges from 2-10 business days.
- Certain products may require additional time due to their nature or special freight arrangements.
- Tracking information will be emailed within 24 business hours of shipment.
Delivery Estimates
- All delivery times provided by Portable Power Plus and the shipping carriers are estimates.
- Delivery times may be affected by unforeseen circumstances or acts of nature.
- Refunds are not provided solely based on deliveries outside the estimated window.
Out of Stock/Backorder Items
- If an item is out of stock or on backorder, we will contact you within 24 business hours of your order and provide ETA's on restocking. You always have the option to cancel your order.
