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EcoFlow Solar Generator EcoFlow DELTA Max 2000 Solar Generator Kit with 2x 220W Bifacial Solar Panel TMR310-2MS430-US
EcoFlow Solar Generator EcoFlow DELTA Max 2000 Solar Generator Kit with 2x 220W Bifacial Solar Panel TMR310-2MS430-US
EcoFlow Solar Generator EcoFlow DELTA Max 2000 Solar Generator Kit with 2x 220W Bifacial Solar Panel TMR310-2MS430-US
EcoFlow Solar Generator EcoFlow DELTA Max 2000 Solar Generator Kit with 2x 220W Bifacial Solar Panel TMR310-2MS430-US
EcoFlow Solar Generator EcoFlow DELTA Max 2000 Solar Generator Kit with 2x 220W Bifacial Solar Panel TMR310-2MS430-US
EcoFlow Solar Generator EcoFlow DELTA Max 2000 Solar Generator Kit with 2x 220W Bifacial Solar Panel TMR310-2MS430-US
EcoFlow Solar Generator EcoFlow DELTA Max 2000 Solar Generator Kit with 2x 220W Bifacial Solar Panel TMR310-2MS430-US
EcoFlow Solar Generator EcoFlow DELTA Max 2000 Solar Generator Kit with 2x 220W Bifacial Solar Panel TMR310-2MS430-US
EcoFlow Solar Generator EcoFlow DELTA Max 2000 Solar Generator Kit with 2x 220W Bifacial Solar Panel TMR310-2MS430-US
EcoFlow Solar Generator EcoFlow DELTA Max 2000 Solar Generator Kit with 2x 220W Bifacial Solar Panel TMR310-2MS430-US

EcoFlow DELTA Max 2000 + 2x 220W Bifacial Solar Panels

  • Vendor
    EcoFlow
    Sale price
    $2,699.00
    Regular price
    $2,699.00
    Unit price
    per 
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    Availability:

    Estimated Arrival: Between Dec 09 and Dec 11. *ETA to USA Only

    Shipping & Returns: FREE Shipping to lower 48 states


    Description

     
    EcoFlow DELTA Max 2000 + 2x 220W Solar Panels

    DELTA Max Solar Generator

    Unleash Your Capacity! The EcoFlow DELTA Max 2000 Smart Solar Generator Kit with x2 Bifacial Solar Panels is a real home backup power master.  With it's 2016Wh lithium-ion battery, you can power up to 99% of appliances with X-Boost technology. With an expandable capacity that reaches up to 6kWh and dual charging with the available extra battery, you can stay powered in any situation.

        
    DELTA Max 2000 

    HOME EMERGENCY POWER
    A single EcoFlow DELTA Max unit packs a 2kWh capacity that is expandable up to 6kWh with DELTA Max smart extra batteries (available separately). This means when a blackout hits, you can continue to keep your home powered in any emergency including your important devices such as your fridge and lights for hours on end.

    FAST DUAL CHARGING
    DELTA Max 2000 charges up safely and rapidly from 0-80% in just 65 minutes. And it gets even better. If you’re looking for an even faster way to charge up DELTA Max, you can combine AC with the Smart Generator, AC with solar, or the Smart Generator with solar. 


    POWER MULTIPLE DEVICES
    Looking for something to power heavy-duty devices like your fridge and dryer? With X-Boost, the EcoFlow DELTA Max handles devices up to 3400W with ease.


    PORTABLE SOLAR GENERATOR
    Stay powered on no matter what. The EcoFlow DELTA Max connects with up to 2x 400W EcoFlow solar panels to deliver 800W Max solar charging speeds.

    EXPANDABLE HOME BACKUP POWER
    A single EcoFlow DELTA Max portable power station packs a 2kWh capacity that is expandable up to 6kWh with DELTA Max smart extra batteries. This means when a blackout hits, you can continue to power your important home devices for hours on end.

    POWER 99% OF YOUR HOME APPLIANCES
    With EcoFlow’s X-Boost technology, DELTA Max can power heavy-duty devices up to 3400W. That means during a power outage or blackout, you can continue to power your fridge, electric kettle, washing machine, and more. That’s the industry gold standard for a portable power station of this size and capacity.

     

    220W Bifacial Solar Panel

    TWO IN ONE:
    EcoFlow’s 220W Bifacial Portable Solar Panel
    is two in one. With a 220W primary side, and a 155W side on the back for ambient light, you can capture up to 25% more solar energy and charge your portable power station even faster. 

     

    TEMPERED GLASS. BUILT TO LAST:
    The thin, one-piece tempered glass design makes it five times tougher than comparable panels, it can withstand heat up to 300°F too. Safe to say it can withstand the elements. .

     

    COMPACT AND PORTABLE:
    It’s a portable solar panel designed from the ground up to be compact. 10% smaller than comparable 220W panels, it saves space with thinner tempered glass, and less surface area required for the same input. 

     

    KICKSTAND CASE:
    It comes with its own carry case so you can take it anywhere. Once you arrive at your destination, simply unfold it and use it as a kickstand to get your sun exposure just right. 

    WATERPROOF:
    EcoFlow
    has raised the bar with this panel. It's completely water and dust-tight. Rain, wind or shine, your panel is safe with an IP68 waterproof rating. 

     

    *Please NOTE: Free Shipping is only applicable to orders for the US mainland states.

     

     DELTA Max Portable Smart Solar Generator



    DELTA Max Powers 99% of your Home Devices

    With EcoFlow’s X-Boost technology, DELTA Max 2000 can power heavy-duty devices and appliances up to 3400W. That means during a power outage or blackout, you can continue to power your fridge, dryer, and more. That’s the industry gold standard for a portable power station of this size and capacity. 

     

     


    Fastest Recharge with X-Boost Technology 

     

    Control, monitor, and manage your energy use.

    Control and monitor your DELTA Max 2000 with the EcoFlow app. Dive into the settings to customize your power use or control DELTA Max remotely. Download the App for iOS or Android. Check and control multiple devices anytime and anywhere. 

     

    Harness the Power of the Sun

    DELTA Max 2000 connects with up to (4) 110W, (4) 160W , (4) 220W and (2) 400W solar panels  to deliver 800W Max solar charging speeds. With a voltage range from 11-100V and the MC4 connector. This Solar Generator comes with (2) 220W solar panels.

     

    Portable Reliable and Renewable Power Anywhere and Anytime 


    Stay in charge wherever you go. The EcoFlow 220W Solar Panel is portable, foldable, and intelligently designed, delivering a smart and easy way to produce power on the go.  With it's bifacial design, adjustable angle kickstand case, waterproof design, easy plug in and 23% higher conversion rate you can recharge anytime and anywhere.  Recharge even faster by chaining multiple panels in a series or in parallel. 



     

     

    Capture Up To 25% More Energy With A Two In One Bifacial Design 

    EcoFlow's 220W Bifacial Portable Solar Panel is two in one. With a 220W primary side and a 155W side on the back for ambient light, you can capture up to 25% more solar energy and charge your portable power station even faster. 

     

     

     

     

    5x Tougher Than Comparable Solar Panels

    The thin, one-piece tempered glass design makes it five times tougher than comparable panels, it can withstand heat up to 300°F too. The 220W bifacial solar panel has 4x more rear side heat dissipation and 10% less power degradation over 10 years. Safe to say it can withstand the elements.  

     

     EcoFlow 220W Solar Panel's Powerfully Portable Design  

    The EcoFlow 220W Bifacial Solar Panel is portable and foldable, making it ideal for camping, hiking, and outdoor adventures. It was designed from the ground up to be 10% smaller than comparable 220W panels. The solar panel folds into a compact size for transportation, and can be unfolded and set up easily.  Whether you are camping, hiking, or going on a road trip, the EcoFlow 220W Bifacial Solar Panel has got your back.



     

     Kickstand Carrying Case

    The EcoFlow bifacial 220W solar panel comes with its own carrying case that also functions as a kickstand so you can recharge anytime and anywhere. Once you reach your destination, simply unfold it and use it as a kickstand to get your sun exposure just right. 

     

     

    IP68 Waterproof Design

     EcoFlow has raised the bar. Designed for the great outdoors and to withstand your adventurous lifestyle, the 220W bifacial solar panel is completely water and dust-tight. Rain, wind or shine, the panel will stay safe with an IP68 waterproof rating.

     

     


    What Can It Power?

      

    What Can DELTA Max 2000 Power?

    Wether you are at home or off the grid, DELTA Max 2000 can power it all.  From lights, tv's, CPAP machines, phones, and laptops. It can even power the coffee maker for a cup of joe and an electric grill or frying pan. For your home DIY projects the DELTA Max 2000 can power your drill, circular saw and even the air compressor. 

     

     


    *The appliance run times and durations of use provided in the table above have been calculated with an AC Output. The data is for reference only. Please conduct tests to confirm actual run time of your appliances. 

      


    Specs

    DELTA Max 2000 Specifications 

    CHARGE METHOD  FULL RECHARGE TIME

    AC Wall Outlet
    1.8 Hours( AC)
    12V Car Charger 21 Hours ( 12//24V Car Charger)
    Solar Panel 3.2-6.3 (Using 400W x2) Solar Panels simultaneously w/full sun
    Gas Generator 1.8 Hours ( 1800W)

     

    BATTERY
    Capacity 2016Wh
    Battery Chemistry NCM
    Shelf Life 1 year ( after fully charged)
    Cycle Life
    800 cycles to 80% capacity

     

    INPUT PORTS
    AC Charge Input Power 1800W max, 15A
    USB-A Fast Charge
    2 ports, 5V, 2.4A, 9V, 2A/12V, 1.5A, 18W max per port
    Car Charging Input
    supports 12V/24V battery, 8A

    OUTPUT PORTS
    AC Output (x6) 2400W total ( surge 5000W)
    USB-A Output (x2) 2 ports, 5/9/12/15/20V, 5A, 100W max per port
    DC5521 Output (x2)
    2 ports, 12.6V, 3A, 38W max per port
    USB-C Output (x2) 2 ports, 5/9/12/15/20V, 5A, 100W max per port
    Car Power Output 12.6, 10A, 126W Max
    SOLAR CHARGING INPUT 800W max, 11-100V, 10A

     

    NET WEIGHT approx 48 lbs
    DIMENSIONS 19.6 x 9.5 x 12 inches
    CONNECTION

    Wi-Fi

    EXTRA BATTERY

    Supports up to x2 Delta Max Smart Battery/Smart Generator

    MAX DEVICE(S) Power Supported by W-Boost

    3400W

     

     220W Bifacial Solar Panel Specifications

    Dimensions Folded

    32.3 x 72 x 1 inches ( 82 x 183 x 2.5 cm)

    Dimensions Unfolded

    32.3 x 72.0 x 1 inches ( 82 x 183 x 2.5 cm)

    Weight of Solar Panel 20.9 lbs (9.5 kg)
    Weight of Solar Panel with Kickstand Case 30.9 lbs (14kg)
    Rated Power 220W Front Side/155W Rear Side
    Connector Type MC4
    Short Circuit Current 13A (Imp 12.0A) Front Side/ 8.8A (Imp8.4A) Rear Side
    Efficiency 22-23%
    Open Circuit Voltage

    21.8V (Vmp 18.4V)

    Cell Type

    Monocrystalline Silicon

    Bifaciality Coefficients 70% +/- 10%

     

    FAQ 


    DELTA Max 2000 FAQ

    Q: How many solar panels can I use at the same time with DELTA Max?
    A: It depends on the total voltage and watts of solar panels you choose. As long as the solar panels use MC4 connector and its voltage and current are under 11-100V, 10A max range.

     

    Q: What is the Max Input for DELTA Max?
    A: When charging DELTA Max and its extra battery together, you can reach 3600W max charging speeds by combining any two methods of AC, solar and Smart Generator. For DELTA Max single unit, you can recharge it at standard wall outlets (1800W max), or combine AC and solar charging to reach max 2000W charging speeds.

     

    Q: How doe the Emergency Supply (EPS) work? And how fast is it?
    A: When your portable power station is plugged into the wall, any electronics plugged into it are powered from the grid and not its battery. When power from the grid stops, as in a blackout, the power station automatically switches to battery power within 30ms.

     

    Q: What's the water resistance rating for this product?
    A: DELTA Max is not water-resistance, so it should be kept away from liquids. Or if you're looking for water-resistance solution, you can purchase the DELTA Max case to water-resistance protection.

     

    Q: Can I use the DELTA Max Extra Battery with both DELTA Max 1600 and DELTA Max 2000?
    A: Yes, DELTA Max Extra Battery is compatible with both DELTA Max models, 1600 and 2000. Each supports up to two Extra Batteries.

     

    Q: When does the fan work and when does it stop? (at what temperature)
    A: Different power stations have various conditions that prompt the fan to start running of fan operation, for RIVER series, you can set that manually in the app, or set it to always be on. For DELTA (1300), the fan will turn on when the internal temperature is greater than 45°C.

     

    Q: Can I connect EcoFlow power stations to my house electric panel directly? (For all power stations)
    A: Yes, but please note: - The transfer switch should be connected to the power station's AC output port; - You should disconnect the circuits from the grid before they are supported by the power station; - The total power consumption of the circuits should not exceed the output power rating; - The output will not be grounded if the power station is not connected to the grid.

     

    Q: Do you have wind charging solutions?
    A: We do not have an official solution for wind turbine charging yet. However, a DIY solution is possible at your own risk. (As long as wind power meets our input XT60 port and AC inlet requirements of the power stations)

     

    Q: Can EcoFlow power stations be charged by solar panels and the 12V car cigarette lighter at the same time?(For all power stations
    A: No, this is because the car charging and solar charging cables share the same input (XT60 outlet).

     

    Q: Can I connect more than one power station together in series? (For all power stations)
    A: yes, we recommend connecting 2 same units in series at most. Furthermore, please also note: 1. The slave unit must be fully charged before being connected. 2. Must not charge the main unit when the slave is connected.

     

    Q: Why can't I connect (RIVER series/DELTA mini/DELTA/DELTA Max) to the app using bluetooth?
    A: So far, DELTA Pro/Smart Home Panel/Solar Tracker have a bluetooth module and can connect to the app via bluetooth. Other models without bluetooth can connect to the app via IOT or Direct Connection.

     

    Q: How do I connect to the app ?
    A: You can connect the power station to the app in three ways—Direct Connection mode, IOT mode, and Bluetooth (only for DELTA Pro). Please check the link below for our app user manual. Connection modes instructions are provided in detail on pages 4-9. APP user manual : (https://cdn.shopify.com/s/files/1/1996/9707/files/APP_user_manual_updated1103.pdf?v=1635933130) In addition, we have a video tutorial on this topic here: https://youtu.be/9oUPsj8FlTk

     

    Q: Device Will Not Boot
    A: 1. Make sure the battery has sufficient capacity. If not, charge and turn it on again. If charging continues to fail, please follow the instructions on charging failures. 2. If there is no response after you short press or long press (3 seconds) the Main Power Button, contact EcoFlow Customer Service.

     

    Q: DELTA Max Won't Charge Appliances
    A: 1. If DELTA Max is charging from an AC outlet, confirm that the AC switch is turned on. The same goes for DC outlets. 2. If the AC or DC switch is turned on and it still cannot be charged, confirm whether the output power of DELTA Max meets the rated wattage of the electrical appliance. 3. When the power from a DC source or car charger is less than 1 watt, the charging power will not be displayed, but the unit is charging. Try charging from another power source to see if the charging power is displayed. 4. When the screen displays an overload alarm, the charging power is too high. Shut down and allow the unit to cool down for 30 minutes, or try using a low-power device before charging again. If there is still an overload prompt, take a photo or video of the issue and contact support.eu@ecoflow.com 5. The AC switch will automatically turn off after 12 hours if the power of the electrical appliance is less than 10W because the power detection is equivalent to zero power output.

     

    Q: DELTA Max Won't Charge
    A: 1. The charging temperature is too high. If you use high-power electrical appliances for a long time, stop using the unit until the temperature drops. 2. The charging temperature is too low. If the outside temperature is too low or the temperature of the battery cell is lower than 0°C, put DELTA Max somewhere warmer. 3. The charging voltage or current is too low. Charge the device according to the rated charging voltage and current. 4. Change the charging method or the cable when experiencing charging issues. Replace the cable or power source. 5. If none of the above methods work, provide a video showing the fault and contact support.eu@ecoflow.com

     

    Q: DELTA Max Won't Charge From the Car Charger
    A: 1. Confirm that the 12V car charger has a standard voltage and power output. 2. Use another car charging cable to see whether the problem is with the standard car charging cable. Alternatively, use a solar panel to charge DELTA Max. If the solar panel works, the problem is with the car charger to XT60 cable. If the solar panel does not charge either, contact support.eu@ecoflow.com

     

    Q: The EF App Won't Connect to DELTA Max
    A: 1. Long press the IoT button under DELTA Max’s screen for 3 seconds until the WiFi icon flashes and the DELTA Max’s WiFi is turned on. 2. With the mobile phone near DELTA Max, search for the WiFi signal starting with """"EcoFlow"""" or """"DELTA Max"""" and follow the prompts to connect. 3. If you cannot find DELTA Max's signal, you can restart DELTA Max or try with another mobile phone. 4. If none of the above methods work, please provide the serial number photo at the bottom of the device and contact the support.eu@ecoflow.com

     

    Q: Output Overload Error
    A: AC output overload: the AC icon will appear on the screen, and the ""Overload"" icon will flash: 1. Check whether the connected device's power meets the unit's power range. Connect a device with a wattage of 2400W-3000W to confirm that X-Boost is turned on in the app. If it's already turned on, connect to the app again. 2. In EPS mode, DELTA Max supports a maximum of 2200W. Confirm whether the electrical equipment is within this range. 3. The power of the electrical equipment is too large, causing it to fail to operate. DC output overload: the ""USB"" and ""Overload"" icons will flash together on the screen: 1. The output of the DC/car charger is overloaded. Check that the rated current of the device is under 8A. If the current is too high, it will cause overload, and the car charger may overheat. 2. The output of the DC-USB-Type C is overloaded. Confirm whether the electrical equipment is within the current limit of the outlet.

     

    Q: Short-term Power Jump When Charging and Discharging
    A: Perform three times SoC calibration by doing three times complete charges and discharges. If the problem still occurs, take a video showing the fault and contact the EcoFlow Customer Service team.

     

    Q: Can Other Solar Panel Brands Charge DELTA Max?
    A: DELTA Max can be charged using any solar panels with the same solar connectors and within an input range of 800W 11-100V DC 13A.

     

    Q: Does DELTA Max Support Charging While in Use?
    A: Yes, DELTA Max supports charging and discharging while charging from vehicles, solar panels, etc. However, when the unit's battery is low or about to run out, it is best not to use it while connecting to DC charging (solar/vehicle charging). If the input is less than or equal to the output power, the device will continue to consume power, which may result in power loss and eventually damage the battery.

     

    Q: Using other products to charge Delta Max
    A: In addition to charging from the grid, car, and solar, other sources such as generators and inverters can also be used if they output 220–240V (50Hz/60Hz) of sine wave AC power. When charging DELTA Max, the AC input power needs to be greater than 2400W to enable X-Stream function.

     

    Q: What is X-Boost?
    A: This product supports X-Boost, an EcoFlow feature that supplies power to devices with a wattage of 3000W. X-Boost ensures the device does not fail due to overload protection. When using X-Boost, DELTA Max still has a rated power output of 2400W.


    220W Solar Panel FAQ

    Q) Does the Bifacial Solar Panel generate a full 220W of power?
    A) In most cases, it is normal for a solar panel not to deliver its full nominal power. Some of the reasons why this happens, as well as some suggestions for getting closer to the nominal power figure, are given below. 1. Light Intensity. The amount of light shining on the panel will result in fluctuations to the power output. You are more likely to achieve nominal power output figures closer to those obtained under test conditions when using the product on a clear day during the midday sun, than when using the product in the morning or later in the afternoon. Weather conditions will also affect the amount of sunlight that shines on the panel. For example, you are much less likely to achieve the figures for nominal power in hazy, cloudy or rainy conditions. 2. Surface Temperature. The temperature of the solar panel surface will also affect the amount of power generated. The lower the surface temperature of the panel, the more power will be produced. For example, solar panels generate more power when used during the winter than during the summer, and this is completely normal. Solar panels generally reach temperatures close to 60°C (140°F) during summer. This reduces nominal power by 13%, despite the higher levels of light shining on the panel. 3. Sunlight Angle. In optimal light conditions, the sun’s rays should remain perpendicular to the surface of the panel for best performance. Power output is only marginally impacted by sunlight hitting the panel within 10° either side this 90° angle. 4. Panel Shading. The surface of the solar panel should not be shaded during use. Shading caused by shadows, foreign objects and glass can all greatly reduce power output. Performance Issues Caused by Malfunctioning Panels: If the panel still isn’t generating power or its output remains far below expected nominal power figures after addressing the issues above, there may be an issue with the panel itself. Please contact Customer Support for assistance.

     

    Q) How much power can the 220W Bifacial Solar Panel generate under normal conditions?
    A) This depends first and foremost on weather conditions. Generally speaking, on a clear day with no clouds in the sky, sunlight hitting the panel at a 90° angle usually generates 160W–180W of power in the 220W panel. (Current light conditions are normally 800W–900W/m2 (74.3W–83.6W/ft2) with a panel temperature of 50°C (122°F) under test conditions. Nominal power ratings are based on 1000W/m2 (92.9W/ft2) in AM1.5 conditions with a panel temperature of 25°C (77°F) under test conditions. Power output figures close nominal values were normally observed in the midday sun during the winter.)


    Q) What should I know about the operating temperature, storage and use of the 220W Bifacial Solar Panel?

    A) The operating temperature of the Bifacial Solar Panel is -20°C–85°C (-4°F–185°F). The panel should be folded into its original shape and stored in its Protective Case (Kickstand), which provides sufficient protection for the product. To extend the service life of the panel, ensure that the product is not exposed to external forces/impacts when not in use. The solar panel itself is made of glass and must not be dropped, pierced, bent, or sat on. These actions may break the glass and render the panel unusable. Any such damage will not be covered by the free warranty.


     Q) The 220W Bifacial Solar Panel has two sides. How can I tell which side is which, and how can I optimize power generation using the rear side of the panel?
    A) The front side of the Bifacial Solar Panel has a junction box. This side of the panel generates power by being positioned perpendicular to the sun’s rays. Since the rear side of the panel faces away from the sun, it does not generate electricity in the usual way. Generally speaking, the rear of the panel uses ambient light to increase the overall performance of the product by up to 5%-25%. This figure is higher if mirrors are used, or when ambient light levels are high. Using the product with the rear side of the panel facing the sun generates 80% of the power when compared to using the front side. Using the panel in this way does not have a negative effect on the product.



    Q) Can I use non-EcoFlow branded power station with the 220W Bifacial Solar Panel? 

    A) Yes, but only certain types. The power station used must be compatible with MC4 standards in order to work properly. In addition, other brands of power station may not offer the same levels of compatibility as EcoFlow-branded power stations, may have lower nominal power ratings, and may not offer the same levels of performance.


    Q) Can I connect both 110W and 220W Bifacial Solar Panels together in series?
    A) Yes, but this is not recommended. While the voltages of the two panels are identical, the current ratings are not. This means that when the panels are connected in series, the current will be limited to that of the 110W panel and the full performance potential of the 220W panel cannot be released, resulting in a 1+2<3 scenario. Please purchase panels of the same size if you intend to connect multiple panels in series.

     

    Q) Can I connect 220W Bifacial Solar Panels in parallel?
    A) Yes, but this is not recommended. 220W solar panel have a maximum current rating of 12A. Though these panels can be connected in parallel, DELTA and RIVER series power stations only support a maximum current of 12A. Parallel connections increase power output by doubling the current, but connecting the panels in this way would result in a 1+1=1 scenario whereby the current is limited to 12A by the connected devices. We do not recommend connecting the panels in parallel, unless you use a different brand of power station with an input current of 20A or above. 

     

    Q) What should I do if my solar panel isn't charging my portable power station?
    A) 1. Please note that solar panels must be placed outdoors. They cannot charge a power station if placed indoors without exposure to sunlight.

    2. Check whether there is a connection issue and then try again.

    3. Confirm whether the input voltage and amperage match the specification of the portable power station. Also, check whether the positive and negative terminals are connected in reverse.

    4. Check the display for error prompts and resolve the issue accordingly.

    5. Third-party cables longer than 3 meters should have a wiring harness with a diameter of 6.5 mm and a wire diameter of 4 mm², otherwise there will be no input power on the display screen.

    6. If the solar panel still does not work properly after trying the above steps, connect the portable power station to a car outlet using the XT60 port. Contact after-sales for help and send a video of the steps you have carried out. 

     

    Q) Why does the solar panel have such a low output?
    A) Charging power is affected by the strength and angle of the light. To increase output power, choose a time of day when the sunlight is strongest (hours around noon), and keep the solar panel positioned 90° to the sun. Try not to use the solar panel on cloudy days or in shaded areas.

     

    Q) What do you need to pay attention to when storing solar panels?
    A) When storing the solar panels, be careful to fold the solar panels and then put them in the bag with the junction box and wiring harness facing upward.

     

    Q) What do I need to pay attention to when using solar panels?
    A) 1. The operating temperature range of the solar panels is -20 to 85°C (-4 to 185°F). Handle them gently during use, and avoid dropping, puncturing, or bending them.

    2. Do not use solar panels on cloudy or rainy days. It is not recommended to use solar panels when light levels are low, because the input power is very low.

     

    Q) Do EcoFlow power stations work with third-party solar panels?
    A) Yes, if the solar panel (1) has MC4 connectors and (2) has an output amperage, voltage, and wattage that the EcoFlow portable power station can support.

     

    Q) Do EcoFlow solar panels work with third-party products?
    A) Yes, if they (1) can connect via an MC4 connector and (2) can support the amperage, voltage, and wattage that an EcoFlow solar panel outputs.

     

    Q) How should I use the solar panels?
    A) 1. Get the most solar power by facing your panel perpendicular to the sun without obstructions like trees or glass in between.

    2. Use the carrying case to set your solar panels at an angle when the sun is lower in the sky (early morning or late afternoon), and lay them flat in the hours around noon.

    3. Solar panels are most effective when the sun is high in the sky.

     

    Q) What are the solar panels made from? What is their waterproof rating?
    A) They’re made from monocrystalline silicon which is more efficient than polycrystalline. New materials like EVA and ETFE protect against high temperatures, corrosion, sunlight, as well as damage, which ensures that they can be used outdoors for long periods. They have a waterproof rating of IP67 and are also resistant to dust and UV rays.

     

    Q) EF 110W Solar Panels Output Power?
    A) 1. The solar panel's output power is about 80% of the rated power in strong, vertical sunlight. For example, a 110W solar panel has an output power of around 90W.

    2. In partially cloudy weather, approximately 20-30W.

    3. 5-10W in cloudy weather.

    4. Raining/evening: 0W

    When the current input power of the solar panel is very low, charging with solar power is not recommended. The standby power consumption may be higher than the input power, causing the battery voltage to leak and damage the battery.

     

    Shipping and Returns

    Order Confirmation:

    As soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

    Order Shipment:

    If your order is in stock and we process the charges to your credit card, it will ship within five business day ( most orders are sooner) from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at support@PortablePowerPlus.com

     

    Cancellations:

    We want you to be HAPPY! Please reach out prior to ordering so we can help you make a great purchase decision.  We are proud to offer FREE SHIPPING to our customers but if you decide you no longer want your item after it has shipped, you can request a full refund within 24 hrs after placing your order. If you request a cancellation after 24 hrs and before delivery, you will be charged a 25% restocking fee and a transaction fee (2.6% for credit card users, 3.6% for PayPal users, and 2.9% for Shop Pay users) plus shipping for delivery and return. Orders purchased greater than 30 days can not be cancelled. 

    Returns:

    Returns are accepted within 30 days  of the item being delivered. Return service is only available for US orders. You must be in possession of the order items.  Please call us at 980-758-0075 or email  support@PortablePowerPlus.com to register return and receive an RMA (return merchandise authorization) number and directions for the return. NO RETURNS WILL BE ACCEPTED WITHOUT AN RMA. You may be charged a 25% restocking fee, delivery fee may be deducted from your return, and you may be responsible for shipping your return, based on individual manufacturer policies. Please reach out to us if you have questions prior to purchase.  

     

    When shipping your return

    Product must be in original packaging and include all manuals and accessories
    Please provide your invoice with the return. Write your unique RMA on your invoice as well as the return shipping label ( MUST be clearly marked on the outside of the package) You must ship within 5 days of receiving your RMA number

     

    Damages:

    Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery.  If your item(s) do arrive damaged, please send photos to support@PortablePowerPlus.com along with detailed description.W e will work with the manufacturer to get a replacement sent as soon as possible. If you choose to not accept the replacement you will be responsible for the shipping both ways as well as the restocking fee of 25%. Please note we must be notified within 30 days otherwise you will have to go through the manufacturer’s warranty for replacement. 

    Shipping and return policies will vary by manufacturer.

     

    Refunds:

    After your return is received and processed, we will issue your refund within 14 business days, and you will be notified with an email once your order is refunded.
    If you don't receive the refund after 14 business days, please contact us at support@PortablePowerPlus.com

     




     


       
     

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