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EcoFlow Solar Generator EcoFlow DELTA Max 1600 Portable Solar Generator with 220W Solar Panel TMR311-MS430-US
EcoFlow Solar Generator EcoFlow DELTA Max 1600 Portable Solar Generator with 220W Solar Panel TMR311-MS430-US
EcoFlow Solar Generator EcoFlow DELTA Max 1600 Portable Solar Generator with 220W Solar Panel TMR311-MS430-US
EcoFlow Solar Generator EcoFlow DELTA Max 1600 Portable Solar Generator with 220W Solar Panel TMR311-MS430-US
EcoFlow Solar Generator EcoFlow DELTA Max 1600 Portable Solar Generator with 220W Solar Panel TMR311-MS430-US
EcoFlow Solar Generator EcoFlow DELTA Max 1600 Portable Solar Generator with 220W Solar Panel TMR311-MS430-US
EcoFlow Solar Generator EcoFlow DELTA Max 1600 Portable Solar Generator with 220W Solar Panel TMR311-MS430-US
EcoFlow Solar Generator EcoFlow DELTA Max 1600 Portable Solar Generator with 220W Solar Panel TMR311-MS430-US
EcoFlow Solar Generator EcoFlow DELTA Max 1600 Portable Solar Generator with 220W Solar Panel TMR311-MS430-US
EcoFlow Solar Generator EcoFlow DELTA Max 1600 Portable Solar Generator with 220W Solar Panel TMR311-MS430-US

EcoFlow DELTA Max 1600 Portable Solar Generator + 220W Solar Panel

  • Vendor
    EcoFlow
    Sale price
    $1,699.00
    Regular price
    $1,899.00 You save 11%
    Unit price
    per 
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    Description


    EcoFlow DELTA Max 1600 Solar Generator + 220W Solar Panel 

     

    EcoFlow DELTA Max 1600 Portable Power Station

     

    Unleash Your Capacity! The EcoFlow DELTA Max 1600 portable solar generator kit with 220W solar panel keeps you ready for any emergency.  With it's 1612Wh lithium-ion battery, you can power up to 99% of appliances with X-Boost technology. Dual charging with the available extra battery ( compatible with up to 2 smart extra batteries) allows you to stay powered in any situation.

     

    HOME EMERGENCY POWER
    A single DELTA Max 1600 power station is expandable with up to 2 DELTA Max Smart Extra Batteries ( 2016Wh each, and available separately)  for up to 5644Wh capacity. This means when a blackout hits, you can continue to keep your home powered in any emergency including your important devices such as your fridge and lights for hours on end.



    FAST DUAL CHARGING

    DELTA Max 1600 charges up safely and rapidly from 0-80% in just 65 minutes. And it gets even better. If you’re looking for an even faster way to charge up DELTA Max, you can combine AC with the Smart Generator, AC with solar, or the Smart Generator with solar. 

    POWER MULTIPLE DEVICES
    Looking for something to power heavy-duty devices like your fridge and dryer? With X-Boost, DELTA Max 1600 handles devices up to 2800W with ease.

    PORTABLE SOLAR GENERATOR
    Stay powered on no matter what. DELTA Max 1600 connects with up to 2x 400W EcoFlow solar panels to deliver 800W Max solar charging speeds. This solar generator kit comes with 1x 220W bifacial solar panel. 

    POWER 99% OF YOUR HOME APPLIANCES
    With EcoFlow’s X-Boost technology, DELTA Max 1600 portable power station can power heavy-duty devices up to 2800W. That means during a power outage or blackout, you can continue to power your fridge, electric kettle, washing machine, and more. That’s the industry gold standard for a portable power station of this size and capacity.

    LIVE ECO-FRIENDLY: Use it as a solar powered generator for your home by powering appliances and tools on renewable energy. 

     

    EcoFlow 220W Bifacial Portable Solar Panel

     

    TWO IN ONE: EcoFlow's 220W Bifacial Portable Solar Panel ensures your portable power station can be charged faster with its two sides. The primary side has a 220W capacity and the backside captures up to 155W of ambient light, for a total of 375W for maximum solar energy efficiency. With an extra 25% more solar energy captured, this bifacial panel is perfect for expanding your portable charging possibilities.


    TEMPERED GLASS. BUILT TO LAST: This bifacial solar panel is designed with a layer of tempered glass that is five times stronger than regular glass. It is resistant to heat up to 300°F and can withstand harsh environmental conditions, making it a durable and reliable option for solar projects.


    COMPACT AND PORTABLE: The EcoFlow 220W Bifacial Solar Panel offers a portable design, perfect for those limited on space or that need to keep their setup light and easy to transport. The panel is 10% smaller than comparable models, featuring thinner tempered glass and less surface area, saving you the hassle of finding room for a bulky solar setup!

     

    KICKSTAND CASE: The EcoFlow 220W Bifacial Solar Panel is a powerful and efficient solar panel that comes with its own, collapsible kickstand case for easy portability. When unfolded, the case serves as an adjustable kickstand, allowing you to position the solar panel perfectly to take advantage of maximum sun exposure.

     

    WATERPROOF: EcoFlow's 220W bifacial solar panel is designed to be completely waterproof and dust-tight, with an IP68 rating that allows it to withstand any rain, wind, and other environmental conditions. Its advanced design ensures superior protection for your panel in any weather!

     

    *Please NOTE: Free Shipping is only applicable to orders for the US mainland states.

     

    EcoFlow DELTA Max 1600 Portable Power Station


    DELTA Max Powers 99% of your Home Devices

    With EcoFlow’s X-Boost technology, DELTA Max 1600 can power heavy-duty devices and appliances up to 2800W (supported by X-boost). That means during a power outage or blackout, you can continue to power your fridge, dryer, and more. That’s the industry gold standard for a portable power station of this size and capacity. 

     

     

    Home Emergency Backup Power 

    Disasters can occur at any time of the year, sometimes lasting longer than we ever expected.

    When extended blackouts hit, the EcoFlow DELTA Max 1600 portable power station can be connected to up to x2 DELTA Max Extra Battery Smart Generators ( sold separately) that will serve as an emergency option.

    It auto-starts when your DELTA Max 1600 hits a low level of charge, recharges your DELTA Max 1600, and stops the engine all by itself once your DELTA Max 1600 hits a full charge.

    This gives you a reliable emergency backup option that relies on minimum use of a generator.

     

    Harness the Power of the Sun

    DELTA Max 1600 connects with up to 2x 400W EcoFlow solar panels to deliver 800W Max solar charging speeds.

    With a voltage range from 11-100V and the MC4 connector. Connect up to x4 110W panels or up to x3 160W panels for clean renewable portable power.

    Check out our most popular Portable Solar Panels 

     


    Convenient and Fast Dual Charging

    DELTA Max 1600 charges up safely and rapidly from 0-80% in just 65 minutes.

    If you are looking for an even faster way to charge up your DELTA Max 1600, you can combine AC power with the Extra Battery Smart Generator to get up to 3400W.

     Or AC with Solar Panels to get up to 2600W.

    Or the Extra Battery Smart Generator with Solar Panels to get up to 2600W. 


    Control, Monitor, and Manage Your Energy Use.

    Control and monitor your DELTA Max 1600 with the EcoFlow app. Dive into the settings to customize your power use or control DELTA Max 1600 remotely.

    Download the App for iOS or Android. Check and control multiple devices anytime and anywhere. 

     

    What Can It Power?

      

    What Can DELTA Max 1600 Power?

    Wether you are at home or off the grid, the DELTA Max 1600 portable power station can power it all. 

    From lights, tv's, CPAP machines, phones, and laptops. It can even power the coffee maker for a cup of joe and an electric grill or frying pan.

    For your home DIY projects the DELTA Max 1600 can power your drill, circular saw and even the air compressor. 

     

     

    Home Backup Usage

     HOME BACKUP
    Lights 10W 189 hrs DC 60 hrs AC
    CPAP Machine 40W (AC) 21 hrs
    Fridge 120W (AC) 14 hrs
    Microwave 1300W (AC) 1.5 hrs
    Washer 500W (AC) 3.8 hrs
    TV 50" 110W (AC) 15 hrs
    Hairdryer 1600W (AC) 1.1 hrs
    Coffee Maker 1000W (AC)  1.9 hrs
    Electric Frying Pan 1200W (AC) 1.6 hrs

     

    Off-Grid Usage

     OFF-GRID LIFE
    Phone 11W (Type-C) 175 times
    Laptop 60Wh (Type-C)
    32 times
    Camera 16Wh (USB)
    118 times
    Drone 40Wh (Type-C)
    48 times
    Speaker 10W (AC) 
    60 hrs
    Blender 500W (AC) 
    3.8 hrs
    Car Fridge 60W (DC) 
    33 hrs
    Projector 65W (AC)
    24 hrs
    PS5 200W (AC) 
    9 hrs

     

    Professional Usage

     PROFESSIONAL 
    Circular Saw 1400W (AC)  1.3 hrs
    Air Conditioner 1800W (AC) 
    1 hr
    Electric Hammer 1260W (AC)
    1.5 hrs
    Electric Drill 1080W (AC)
    1.8 hrs
    Electric Oven 1650W (AC)
    1.1 hrs
    Electric Grill 1150W (AC)
    1.7 hrs
    Air Fryer 1500W (AC)
    1.2 hrs

     

     

    Compare the Models

     

    Compare the Models


      DELTA Mini DELTA 1000 DELTA (1300) DELTA Max 1600 DELTA Max 2000 DELTA Pro
    Capacity 882 Wh 1008 Wh 1260Wh 1612Wh 2016Wh 3600Wh
    Battery Type MCM Li-ion NCM NCM Li-ion NCM NCM Li-ion LFP
    Shelf Life 1 Year 1 Year 1 Year 1 Year 1 Year 1 Year
    Life Cycles 800 cycles to 80% + capacity 500 cycles to 80% capacity 800 cycles to 80% + capacity 500 cycles to 80% capacity 800 cycles to 80% + capacity 3500 cycles to 80%+ capacity
    AC Output 1400W (Surge 2100W) 1600W (Surge 3100W) 1800W (Surge 330W) 2000W (Surge 5000W) 2400W (Surge 5000W) 3600W (Surge 7200W)
    AC Output Sockets 5/High Voltage Version 2 6/High Voltage 6/High Voltage Version 4 6/ High Voltage 6/High Voltage Version 4 5/High Voltage Version 4
    Total Ports 12/High Voltage  Version 9  13 High Voltage 13/High Voltage  Version 11 14/High Voltage 15/High Voltage  Version 13 15/High Voltage  Version 14
    Wall Charging 900W Max 1000W Max 1200W Max 1600W Max 1800W Max 3000W Max/1800W Max
    Wall Charging Time 1.6 hours 1.6 hours 1.6 hours 1.6 hours 1.8 hours 1.8 hours (at 3000W) 2.7 hours (at 1800W)
    Universal Solar Charging (MC4)
    Solar Panel Charging 300W Max 11-75V, 10A 400W Max 10-65 DC, 10A 400W Max, 10-65V, 10A 800W Max 11-100V, 13A 800W Max, 11-100V, 10A 1600W Max, 11-150V, 15A
    Solar Panel Charging Time 3-6 hours (400W x1) 32.-6.3 hours (160W x3) 3.2-6.3 hours (400W x1) 4-8 hours (400Wx2) 3-6 hours (400W x2) 3.2-6.3 hours (400W x2) 4-8 hours (400W x3)
    Weight 23.6 lbs 30.9 lbs  30.9 lbs 48 lbs 49 lbs 99 lbs

      


    Specs


    EcoFlow DELTA Max 1600 Portable Power Station Specifications

     

    CHARGE METHOD  FULL RECHARGE TIME

    AC Wall Outlet
    1.6 Hours( AC)
    12V Car Charger 18 Hours ( 12//24V Car Charger)
    Solar Panel 3.2-6.3 (Using 400W x2) Solar Panels simultaneously w/full sun

     

    BATTERY
    Capacity 1612Wh
    Battery Chemistry NCM
    Shelf Life 1 year ( after fully charged)
    Cycle Life
    500 cycles to 80% capacity

     

    INPUT PORTS
    AC Charge Input Power 1800W max, 15A
    USB-A Fast Charge
    2 ports, 5V, 2.4A, 9V, 2A/12V, 1.5A, 18W max per port
    Car Charging Input
    supports 12V/24V battery, 8A

    OUTPUT PORTS
    AC Output (x6) 2000W total ( surge 5000W)
    USB-A Output (x2) 2 ports, 5V, 2.4A, 12W Max per port
    DC5521 Output (x2)
    2 ports, 12.6V, 3A, 38W max per port
    USB-C Output (x2) 2 ports, 5/9/12/15/20V, 5A, 100W max per port
    Car Power Output 12.6, 10A, 126W Max
    SOLAR CHARGING INPUT 800W max, 11-100V, 10A

     

    NET WEIGHT approx 48 lbs
    DIMENSIONS 19.6 x 9.5 x 12 inches
    CONNECTION

    Wi-Fi

    EXTRA BATTERY

    Supports up to x2 Delta Max Smart Battery/Smart Generator

    MAX DEVICE(S) Power Supported by W-Boost

    2800W

     

    EcoFlow Bifacial 220W Portable Solar Panel Specifications 

    DIMENSIONS FOLDED

    32.3 x 72 x 1 inches ( 82 x 183 x 2.5 cm)

    DIMENSIONS UNFOLDED

    32.3 x 72.0 x 1 inches ( 82 x 183 x 2.5 cm)

    WEIGHT OF SOLAR PANEL
    20.9 lbs (9.5 kg)
    WEIGHT WITH KICKSTAND CASE
    30.9 lbs (14kg)
    RATED POWER
    220W Front Side/155W Rear Side
    CONNECTOR TYPE
    MC4
    SHORT CIRCUIT CURRENT
    13A (Imp 12.0A) Front Side/ 8.8A (Imp8.4A) Rear Side
    EFFICIENCY 
    22-23%
    OPEN CIRCUIT CURRENT

    21.8V (Vmp 18.4V)

    CELL TYPE

    Monocrystalline Silicon

    BIFACIALITY COEFFICIENTS 70% +/- 10%

     

     

     

     

     What's in the Box?


    What's in the Box?



    DELTA Max 1600  Quantity
    DELTA Max 1600  x 1
    AC Charging Cable x 1
    Car Charging Cable x 1
    Solar Charging Cable x 1
    DC5521 to DC5525 Cable x 1
    User Manual x 1

     

    220W Bifacial Solar Panel  Quantity
    220W Bifacial Solar Panel x 1
    Protective Case x 1
    User Manual x 1
    Warranty Card x 1
    Snap Hooks Multiple

     


    FAQ 


    DELTA Max 1600 FAQ

    Q: How many solar panels can I use at the same time with DELTA Max?

    A: It depends on the total voltage and watts of solar panels you choose. As long as the solar panels use MC4 connector and its voltage and current are under 11-100V, 10A max range.

    Q: What is the Max Input for DELTA Max?

    A: When charging DELTA Max and its extra battery together, you can reach 3600W max charging speeds by combining any two methods of AC, solar and Smart Generator. For DELTA Max single unit, you can recharge it at standard wall outlets (1800W max), or combine AC and solar charging to reach max 2000W charging speeds.

    Q: How doe the Emergency Supply (EPS) work? And how fast is it?

    A: When your portable power station is plugged into the wall, any electronics plugged into it are powered from the grid and not its battery. When power from the grid stops, as in a blackout, the power station automatically switches to battery power within 30ms.

    Q: What's the water resistance rating for this product?

    A: DELTA Max is not water-resistance, so it should be kept away from liquids. Or if you're looking for water-resistance solution, you can purchase the DELTA Max case to water-resistance protection.

     

    220W Bifacial Solar Panel FAQ

    Q) Does the Bifacial Solar Panel generate a full 220W of power?
    A) In most cases, it is normal for a solar panel not to deliver its full nominal power. Some of the reasons why this happens, as well as some suggestions for getting closer to the nominal power figure, are given below. 1. Light Intensity. The amount of light shining on the panel will result in fluctuations to the power output. You are more likely to achieve nominal power output figures closer to those obtained under test conditions when using the product on a clear day during the midday sun, than when using the product in the morning or later in the afternoon. Weather conditions will also affect the amount of sunlight that shines on the panel. For example, you are much less likely to achieve the figures for nominal power in hazy, cloudy or rainy conditions. 2. Surface Temperature. The temperature of the solar panel surface will also affect the amount of power generated. The lower the surface temperature of the panel, the more power will be produced. For example, solar panels generate more power when used during the winter than during the summer, and this is completely normal. Solar panels generally reach temperatures close to 60°C (140°F) during summer. This reduces nominal power by 13%, despite the higher levels of light shining on the panel. 3. Sunlight Angle. In optimal light conditions, the sun’s rays should remain perpendicular to the surface of the panel for best performance. Power output is only marginally impacted by sunlight hitting the panel within 10° either side this 90° angle. 4. Panel Shading. The surface of the solar panel should not be shaded during use. Shading caused by shadows, foreign objects and glass can all greatly reduce power output. Performance Issues Caused by Malfunctioning Panels: If the panel still isn’t generating power or its output remains far below expected nominal power figures after addressing the issues above, there may be an issue with the panel itself. Please contact Customer Support for assistance.

     

    Q) How much power can the 220W Bifacial Solar Panel generate under normal conditions?
    A) This depends first and foremost on weather conditions. Generally speaking, on a clear day with no clouds in the sky, sunlight hitting the panel at a 90° angle usually generates 160W–180W of power in the 220W panel. (Current light conditions are normally 800W–900W/m2 (74.3W–83.6W/ft2) with a panel temperature of 50°C (122°F) under test conditions. Nominal power ratings are based on 1000W/m2 (92.9W/ft2) in AM1.5 conditions with a panel temperature of 25°C (77°F) under test conditions. Power output figures close nominal values were normally observed in the midday sun during the winter.)


    Q) What should I know about the operating temperature, storage and use of the 220W Bifacial Solar Panel?

    A) The operating temperature of the Bifacial Solar Panel is -20°C–85°C (-4°F–185°F). The panel should be folded into its original shape and stored in its Protective Case (Kickstand), which provides sufficient protection for the product. To extend the service life of the panel, ensure that the product is not exposed to external forces/impacts when not in use. The solar panel itself is made of glass and must not be dropped, pierced, bent, or sat on. These actions may break the glass and render the panel unusable. Any such damage will not be covered by the free warranty.


     Q) The 220W Bifacial Solar Panel has two sides. How can I tell which side is which, and how can I optimize power generation using the rear side of the panel?
    A) The front side of the Bifacial Solar Panel has a junction box. This side of the panel generates power by being positioned perpendicular to the sun’s rays. Since the rear side of the panel faces away from the sun, it does not generate electricity in the usual way. Generally speaking, the rear of the panel uses ambient light to increase the overall performance of the product by up to 5%-25%. This figure is higher if mirrors are used, or when ambient light levels are high. Using the product with the rear side of the panel facing the sun generates 80% of the power when compared to using the front side. Using the panel in this way does not have a negative effect on the product.



    Q) Can I use non-EcoFlow branded power station with the 220W Bifacial Solar Panel? 

    A) Yes, but only certain types. The power station used must be compatible with MC4 standards in order to work properly. In addition, other brands of power station may not offer the same levels of compatibility as EcoFlow-branded power stations, may have lower nominal power ratings, and may not offer the same levels of performance.


    Q) Can I connect both 110W and 220W Bifacial Solar Panels together in series?
    A) Yes, but this is not recommended. While the voltages of the two panels are identical, the current ratings are not. This means that when the panels are connected in series, the current will be limited to that of the 110W panel and the full performance potential of the 220W panel cannot be released, resulting in a 1+2<3 scenario. Please purchase panels of the same size if you intend to connect multiple panels in series.

     

    Q) Can I connect 220W Bifacial Solar Panels in parallel?
    A) Yes, but this is not recommended. 220W solar panel have a maximum current rating of 12A. Though these panels can be connected in parallel, DELTA and RIVER series power stations only support a maximum current of 12A. Parallel connections increase power output by doubling the current, but connecting the panels in this way would result in a 1+1=1 scenario whereby the current is limited to 12A by the connected devices. We do not recommend connecting the panels in parallel, unless you use a different brand of power station with an input current of 20A or above. 

     

    Q) What should I do if my solar panel isn't charging my portable power station?
    A) 1. Please note that solar panels must be placed outdoors. They cannot charge a power station if placed indoors without exposure to sunlight.

    2. Check whether there is a connection issue and then try again.

    3. Confirm whether the input voltage and amperage match the specification of the portable power station. Also, check whether the positive and negative terminals are connected in reverse.

    4. Check the display for error prompts and resolve the issue accordingly.

    5. Third-party cables longer than 3 meters should have a wiring harness with a diameter of 6.5 mm and a wire diameter of 4 mm², otherwise there will be no input power on the display screen.

    6. If the solar panel still does not work properly after trying the above steps, connect the portable power station to a car outlet using the XT60 port. Contact after-sales for help and send a video of the steps you have carried out. 

     

    Q) Why does the solar panel have such a low output?
    A) Charging power is affected by the strength and angle of the light. To increase output power, choose a time of day when the sunlight is strongest (hours around noon), and keep the solar panel positioned 90° to the sun. Try not to use the solar panel on cloudy days or in shaded areas.

     

    Q) What do you need to pay attention to when storing solar panels?
    A) When storing the solar panels, be careful to fold the solar panels and then put them in the bag with the junction box and wiring harness facing upward.

     

    Q) What do I need to pay attention to when using solar panels?
    A) 1. The operating temperature range of the solar panels is -20 to 85°C (-4 to 185°F). Handle them gently during use, and avoid dropping, puncturing, or bending them.

    2. Do not use solar panels on cloudy or rainy days. It is not recommended to use solar panels when light levels are low, because the input power is very low.

     

    Q) Do EcoFlow power stations work with third-party solar panels?
    A) Yes, if the solar panel (1) has MC4 connectors and (2) has an output amperage, voltage, and wattage that the EcoFlow portable power station can support.

     

    Q) Do EcoFlow solar panels work with third-party products?
    A) Yes, if they (1) can connect via an MC4 connector and (2) can support the amperage, voltage, and wattage that an EcoFlow solar panel outputs.

     

    Q) How should I use the solar panels?
    A) 1. Get the most solar power by facing your panel perpendicular to the sun without obstructions like trees or glass in between.

    2. Use the carrying case to set your solar panels at an angle when the sun is lower in the sky (early morning or late afternoon), and lay them flat in the hours around noon.

    3. Solar panels are most effective when the sun is high in the sky.

     

    Q) What are the solar panels made from? What is their waterproof rating?
    A) They’re made from monocrystalline silicon which is more efficient than polycrystalline. New materials like EVA and ETFE protect against high temperatures, corrosion, sunlight, as well as damage, which ensures that they can be used outdoors for long periods. They have a waterproof rating of IP67 and are also resistant to dust and UV rays.

     

    Q) EF 110W Solar Panels Output Power?
    A) 1. The solar panel's output power is about 80% of the rated power in strong, vertical sunlight. For example, a 110W solar panel has an output power of around 90W.

    2. In partially cloudy weather, approximately 20-30W.

    3. 5-10W in cloudy weather.

    4. Raining/evening: 0W

    When the current input power of the solar panel is very low, charging with solar power is not recommended. The standby power consumption may be higher than the input power, causing the battery voltage to leak and damage the battery.

     

     

    Shipping and Returns

    Order Confirmation:

    As soon as you place your order, you will receive an order confirmation e-mail.  This means that we have received your order in our system and pre-authorized your credit card for the purchase.  As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment.  If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail.  If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

    Order Shipment:

    If your order is in stock and we process the charges to your credit card, it will ship within five business day ( most orders are sooner) from the date of your order.  We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at support@PortablePowerPlus.com

     

    Cancellations:

    We want you to be HAPPY! Please reach out prior to ordering so we can help you make a great purchase decision.  We are proud to offer FREE SHIPPING to our customers but if you decide you no longer want your item after it has shipped, you can request a full refund within 24 hrs after placing your order. If you request a cancellation after 24 hrs and before delivery, you will be charged a 25% restocking fee and a transaction fee (2.6% for credit card users, 3.6% for PayPal users, and 2.9% for Shop Pay users) plus shipping for delivery and return. Orders purchased greater than 30 days can not be cancelled. 

    Returns:

    Returns are accepted within 30 days  of the item being delivered. Return service is only available for US orders. You must be in possession of the order items.  Please call us at 980-758-0075 or email  support@PortablePowerPlus.com to register return and receive an RMA (return merchandise authorization) number and directions for the return. NO RETURNS WILL BE ACCEPTED WITHOUT AN RMA. You may be charged a 25% restocking fee, delivery fee may be deducted from your return, and you may be responsible for shipping your return, based on individual manufacturer policies. Please reach out to us if you have questions prior to purchase.  

     

    When shipping your return

    Product must be in original packaging and include all manuals and accessories
    Please provide your invoice with the return. Write your unique RMA on your invoice as well as the return shipping label ( MUST be clearly marked on the outside of the package) You must ship within 5 days of receiving your RMA number

     

    Damages:

    Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery.  If your item(s) do arrive damaged, please send photos to support@PortablePowerPlus.com along with detailed description.W e will work with the manufacturer to get a replacement sent as soon as possible. If you choose to not accept the replacement you will be responsible for the shipping both ways as well as the restocking fee of 25%. Please note we must be notified within 30 days otherwise you will have to go through the manufacturer’s warranty for replacement. 

    Shipping and return policies will vary by manufacturer.

     

    Refunds:

    After your return is received and processed, we will issue your refund within 14 business days, and you will be notified with an email once your order is refunded.
    If you don't receive the refund after 14 business days, please contact us at support@PortablePowerPlus.com

     




     


       
     

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